Return & Refund Policy
7-day no-questions-asked returns on every order.
The promise
If a device doesn't match its listing, or you simply change your mind, you have 7 days from delivery to request a replacement or a full refund. If the fault is ours, return shipping is on us.
How to return — step by step
1
Raise a request
Go to My Account → My Orders, open the order, and select Return. Or message us on WhatsApp.
2
Pickup scheduled
Our logistics partner schedules a pickup from your address, usually within 2 working days.
3
Inspection
On receipt, the unit is checked against its original certified condition.
4
Refund issued
Once cleared, your refund is processed to the original payment method within 5 working days.
What's eligible
- Device returned in the same condition as delivered, with all accessories and the certification card.
- Returns raised within 7 days of delivery.
- COD advance payments are refunded along with any amount paid.
What's not eligible
- Physical damage caused after delivery.
- Missing accessories, certification card, or original packaging.
- Requests raised after the 7-day window.